Search Collierville Police Records
Collierville Police Records start with the town police department, then move to Shelby County when a case turns into booking, custody, or court follow-up. That split matters because the city keeps its own reports, while the county may hold the jail side and later case steps. If you need an incident report, crash report, or a copy of a police file, begin with the Collierville office. If the arrest moved beyond the town line, Shelby County and the state tools help finish the search. This page keeps the path clear so you can request the right record the first time.
Collierville Police Records Quick Facts
Collierville Police Records Search
Collierville Police Records are handled by the Collierville Police Department at 156 N. Rowlett in Collierville. The research lists the police administration line at 901-457-2511 and the records office phone at 901-457-2561 with Cheryl Darden in the records office. The town page at colliervilletn.gov/government/town-departments/police is the cleanest first stop when you need a city police file. It points you to the department that actually created the record.
Use the town records path when the incident happened in Collierville limits. The town public records policy at colliervilletn.gov/government/public-records-policy explains how the town handles access, identification, and requests. That policy matters because Collierville Police Records are not just a list of reports. They are a set of public files governed by a town process. If you know the date, place, and person involved, the records clerk can usually narrow the search more quickly.
The research also notes a 2019 ransomware attack that affected records from 2018 and part of 2019. That detail matters if you need an older Collierville Police Records file. It may still exist, but it could take longer to retrieve. A short request with the right date range is the best starting point. It helps the town know whether the file is active, archived, or buried in a recovery effort.
For routine questions, the Collierville Police FAQ at colliervilletn.gov/government/town-departments/police/faqs can clear up basic steps. If you need a different town file, the fire and rescue records request page at colliervilletn.gov/government/town-departments/fire-and-rescue/contact-us/records-request shows how the town routes other records requests outside the police department. That does not replace Collierville Police Records, but it keeps the town's record paths straight.
Where to Find Collierville Police Records
The Collierville police FAQ and records policy are the main local sources for city police records. If you need incident reports, arrest history, or accident reports, begin with the police department and the town policy pages. The town says requests should include proper identification, and the records clerk can direct you to the correct form or office. That is the right route for a city report, a copy request, or a basic status check on a file held by the department.
Collierville Police Records can also overlap with other town departments, but the police department remains the source of the original police file. If you need a town-level record and you are not sure which office owns it, start with the police page and use the policy page to confirm the request step. A focused request saves time and avoids making the records staff sort through more than they need to.
See the town police page when you need the official Collierville starting point.
The Shelby County image helps show the county side that can come after a Collierville arrest, especially when the search moves from the town report to jail or custody follow-up.
Collierville Police Department Records
The Collierville Police Department keeps the town police records that come out of its own work. That can include incident reports, arrest history, and accident reports. The records office is listed in the research as the place to ask for inspection or copies of police reports. If you need a police file, the town form and proper ID are the two simplest starting points. For a direct question, the records office phone is 901-457-2561.
Collierville Police Records are also shaped by the town's public records policy. The policy controls how requests are made and how the town handles access. It is the part of the process that keeps the search organized. If you want a report from 2018 or early 2019, expect extra time because of the ransomware issue noted in the research. That does not end the search. It just means the records clerk may need more time to find the file or confirm what can be released.
For a straightforward case, ask for the report number, the date, the location, and the names involved. That gives the clerk a clean starting point and keeps the search narrow.
How to Request Collierville Police Records
Collierville Police Records requests are made through the town website and the police department. The research says you should submit the records request form available on colliervilletn.gov and include proper identification with every request. The administrative supervisor listed in the research is Jackie Ackerman, and the office numbers are 901-457-2511 and 662-782-7820. Those contacts help when you need to ask about the form or the next step after the request is filed.
If you are making a request, keep it plain.
- Full name of the person involved
- Date of the incident or arrest
- Location in Collierville
- Report number if you have it
- Type of Collierville Police Records needed
The town policy is the key local rule here. It helps explain what ID is needed, how the request should be sent, and what the town can release. A short, specific request is usually the best fit for Collierville Police Records because it makes the town's review simpler and keeps the search tied to the right file.
Collierville Police Records and Shelby County
Collierville is in Shelby County, so an arrest can move from a town police file to county custody. That is where the Shelby County Sheriff's Office becomes important. The county research shows a live inmate search tool with multiple search fields, including name, booking number, permanent number, state ID, and last known address. It also shows custody status, housing, court dates, and mugshots when available. If a Collierville arrest turned into a Shelby County booking, that county tool can finish the search.
The county side is also where written records requests are handled. The Shelby County Sheriff's Office takes in-person requests at 201 Poplar Avenue, 9th Floor, Memphis, TN 38103, and written requests to the same address. Standard copies are listed at $0.15 per page. Research time can also be charged. That makes Shelby County the right next stop when the town report is not the full story and you need the detention or booking side of the record.
Use the county side after the town report.
It gives the custody and bond piece.
Public Access to Collierville Police Records
Collierville Police Records are public under the town's records policy and the Tennessee Public Records Act, but not every detail is open in full. The state law at T.C.A. 10-7-503 is the core public-access rule. It says government records are open for inspection unless another law makes them confidential. That rule helps with Collierville Police Records, but it does not force release of juvenile material, active investigative details, or private personal data.
The town policy and state law work together. The town can ask for ID and can review the file before release. It can also redact parts that the law says should stay private. That is normal in Tennessee. If you want the best chance at a fast response, ask for a narrow file instead of a broad one. That gives the town a cleaner task and usually keeps the request from being delayed by extra review.
Read the town policy before you send a broad request.
The statute image helps show the public-record rule that sits behind Collierville Police Records and explains why some parts of a report may be released while others are withheld.
Note: The 2019 ransomware issue can slow down older Collierville Police Records requests, so a precise date range is especially useful if you need a report from 2018 or part of 2019.
Collierville Police Records and State Tools
State tools help when a Collierville file needs more than the town report. The Tennessee Bureau of Investigation main site at tn.gov/tbi.html is the state reference for criminal records work and background-check systems. If the event was a crash, the Tennessee crash portal at apps.tn.gov/purchasetncrash/ can be a better fit than a town records request. If the matter moved to the courts, the Tennessee Courts website can help track the next step.
Those tools do not replace Collierville Police Records. They fill in the gaps when the local file does not answer the whole question. That matters when a town incident turns into a county booking or a court case. A police report tells you what happened. The state and court tools help show what happened next.
The TBI site is the best statewide backup when you need a broader Tennessee record path.
The TBI page is useful when Collierville Police Records need a statewide context, especially for records that cross more than one agency.
Collierville Police Records Fees
The Collierville research does not give one single fee for every file, so the cost depends on the request. The town policy controls the local request path, and the county may add copy or research fees if the case moves to Shelby County. A short request is usually the cheapest route. A broad search can take longer and may involve extra review if the town has to locate an older report or redact protected information.
If you need the report only, ask for the report only. If you need the town file and the county follow-up, make that clear so you know which office will charge for what part of the search. Collierville Police Records are easier to manage when you keep the request narrow and keep the town, county, and state parts separate.
More Collierville Records
Collierville Police Records usually lead to one of three next steps. If you still need the town file, go back to the police department page or the town records policy. If the case moved to custody, use Shelby County. If the matter now needs a statewide check or a crash report, use the Tennessee tools instead. That order keeps the search clean and helps you avoid sending the same request to the wrong office twice.
For local police records, begin with the town. For county booking details, use Shelby County. For statewide follow-up, use the state tools. That is the most direct way to handle Collierville Police Records without wasting time on a broad search that misses the file you actually need.